1. Who operates this website
The biis. website is operated by Trippbo OÜ, an Estonian private limited company (osaühing), registration number 17187333, VAT number EE102924068, registered at Järvevana tee 9, 11314 Tallinn, Estonia. Our legal and privacy contact email is [email protected]. In these Terms, "biis.", "we", "us", and "our" refer to Trippbo OÜ in its capacity as the operator of this website.
These Terms apply to the biis. marketing and studio website, our portfolio, information about Clinic and Salon software, requests for product demonstrations, and project enquiries. They do not automatically apply to separately contracted software products, clients' own websites, or independent applications.
2. What this website offers
The website introduces software development and digital services, showcases selected work, and describes the Clinic and Salon software products. It permits visitors to request information, contact the studio and ask about product demonstrations.
The public website is not a medical service, a clinic or salon appointment-booking platform, a public SaaS customer account service, a checkout, or a payment-processing service. Sending an enquiry does not purchase software, start a subscription, reserve a demonstration time, or create an obligation on us to accept a project. A separate agreement is required for paid work or live product access.
3. Your use of the website
You may browse and use our publicly accessible pages for legitimate purposes. You must not attempt unauthorised access, interfere with security, transmit malware, impersonate other persons, submit fraudulent enquiries, scrape personal information unlawfully, or interfere with the website's availability.
We may take proportionate steps to prevent abuse or comply with applicable law. Nothing in these Terms restricts rights that cannot lawfully be waived.
4. Project and demonstration enquiries
Our enquiry forms may request your name, email address, optional organisation, a selected enquiry or project category, and a description of your request. A message is required for general project enquiries but may be optional for Clinic or Salon demonstration enquiries. We use these details to review and respond to your enquiry.
Please provide accurate contact details and information you are authorised to share. Do not submit patient records, diagnoses, treatment notes, medical documents, identification numbers, payment-card credentials, or confidential third-party information through our public forms.
A successful form submission means that your enquiry has been accepted by the website, not that a demonstration has been scheduled, a business relationship has been approved, or an agreement has been formed.
5. Products and demonstrations
Clinic and Salon are distinct software products. Their marketing pages and demonstrations may contain conceptual, illustrative or fictional interfaces and example workflows. Those examples must not be understood as live customer, patient, salon appointment, payment or treatment records.
The website does not represent that all demonstrated features are available to every prospective customer or authorised for operational use in every country. Any deployment, subscription, service levels, handling of patients' or salon clients' personal data, support, payment terms, cancellation or implementation commitments require separate product-specific agreements and notices.
6. Proposals and contracts
Any project engagement, quote, software subscription, onboarding, consulting engagement or other paid work requires an accepted proposal, order form or written agreement identifying the contracting parties, service scope, deliverables, fees and taxes, timelines, intellectual-property arrangements, data-processing roles, support, termination and any relevant consumer rights.
Descriptions on this marketing website are not themselves contractual warranties or individually agreed specifications unless expressly incorporated into a binding agreement. We will not treat an enquiry as consent to charges or recurring payments.
7. Portfolio and claims about work
We may display project summaries, technology descriptions, illustrations, screenshots and links to other businesses. Project names, brands and third-party trademarks belong to their respective owners.
Images labelled as illustrative or conceptual are not evidence of a live product or real customer records. A portfolio example does not guarantee that a future project will achieve identical functionality, timescales or commercial results. Permission, ownership, attribution and other rights in client work remain governed by the applicable agreements.
8. Intellectual property
Except for third-party material and content owned by others, the website's original text, layout, graphics, brand identity, software and other protected materials belong to us or our licensors.
We grant you a limited permission to view the site and use it for ordinary information and evaluation. You may not unlawfully copy, commercially redistribute or otherwise exploit protected materials. Applicable copyright exceptions and other statutory rights remain effective.
9. Materials you send
You retain any rights you hold in the materials you lawfully send to us. You permit us to receive, store, review and use those materials only as reasonably necessary to handle your request and related business communications.
Please do not send trade secrets or commercially confidential materials unless appropriate confidentiality arrangements are in place. Submitting an enquiry does not by itself establish a non-disclosure agreement or transfer intellectual-property rights.
10. External websites and third-party services
The website may link to third-party websites or use external infrastructure, email or security services. Independent websites are subject to their own terms and privacy practices. We remain responsible for our own obligations under applicable law, including obligations arising from our use of service providers where law so requires.
11. Website availability and accuracy
We take reasonable steps to maintain the website and present information accurately. Content and features may change, and temporary interruptions may occur.
General descriptions, demonstrations and illustrations are not a guarantee of uninterrupted service, specific technical specifications or fixed product-release dates. These statements do not limit liability for intentional wrongdoing, misleading representations or non-performance where liability cannot lawfully be excluded.
12. Privacy and browser technologies
Our Privacy Policy explains how we process information sent through the site. Our Cookie Policy explains necessary browser storage, administrator sessions, optional aggregate analytics and any externally provided technologies used in the website.
Please report any suspected security or privacy issue using the contact details in Section 16.
13. Mandatory rights and liability
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct or any other liability that applicable law does not permit us to exclude.
Where a visitor qualifies as a consumer, mandatory rights relating to unfair terms, misleading practices and digital services remain applicable. Any remedy or liability is determined under the relevant law and, where applicable, a separate written contract.
14. Complaints
For a question or complaint about the website, please contact [email protected]. We will assess and respond to enquiries falling within our responsibilities. This does not prevent you from using an appropriate court, supervisory authority or alternative dispute resolution procedure when applicable.
15. Governing law, changes and severability
These website Terms are governed by Estonian law, without depriving consumers of mandatory protections afforded by applicable conflict-of-law and consumer rules. Courts with jurisdiction are determined under applicable law. Business service agreements may contain their own governing-law and dispute-resolution provisions.
We may revise these Terms to reflect legal requirements or website changes. The current effective date will appear on this page. Changes do not retrospectively remove rights under existing binding agreements.
If any provision is invalid, the remainder applies to the extent legally permitted.
16. Contact
Trippbo OÜ (operator of biis.) — registration no. 17187333; VAT no. EE102924068; Järvevana tee 9, 11314 Tallinn, Estonia. Email: [email protected]. You may also use the website's Contact page.